Responsible Gaming
Introduction
At Encrypted Message, we believe that online gaming should be enjoyed as entertainment only. Pokies and casino games are games of chance designed for fun, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to access and use our services. We are committed to preventing underage gambling and comply with all Australian regulations.
If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
Please be honest with yourself. If any of the following apply to you, you may have a gambling problem:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities or lying about the time and money spent
- Feeling anxious or irritable when trying to reduce gambling
- Neglecting family, work, or other important responsibilities due to gambling
- Borrowing money to fund gambling activities
- Experiencing physical symptoms such as sleep disturbances or stress-related illnesses
- Using gambling to escape problems, stress, or difficult emotions
- Failed attempts to reduce or stop gambling
- Relationships suffering because of your gambling
Self-Help Tools & Safer Gambling Features
We provide tools to help you maintain control over your gambling:
- Deposit Limits: Set maximum daily, weekly, or monthly deposit amounts
- Loss Limits: Set maximum loss thresholds before access is temporarily restricted
- Reality Checks: Receive reminders during play sessions about time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform
- Session Time Limits: Set automatic session duration limits
- Account Cooling Off Period: Request a break from gambling activity
Contact our support team to activate any of these tools.
Support Organizations in Australia
If you or someone you know is struggling with problem gambling, help is available:
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support service for problem gambling in Australia. Available 24/7 via telephone, online chat, and email.
GamCare (United Kingdom)
Website: www.gamcare.org.uk
Confidential support for problem gambling with free counselling and advice.
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK.
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources and support for responsible gambling in Canada.
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
National helpline and resources for problem gambling assistance in the US.
Call to Action
If you think you may have a problem with gambling, please seek help immediately. Problem gambling is treatable, and recovery is possible. Reach out to one of the support organizations listed above or contact our customer support team to discuss self-exclusion options.
Your wellbeing is important to us. We are here to help.